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Artificial intelligence tools like ChatGPT are reshaping the workplace and being incorporated into everything from customer service to content creation—with users touting greater efficiency and reduced costs. But tech experts and activists have warned of a lack of regulation to prevent misuse, the risk of discrimination against some workers, and the potential for inequality as certain types of jobs are automated faster than others.
As the South Africa corespondent for Context, the media platform brought to you by the Thomson Reuters Foundation, I am drawn to stories about how this impacts emerging economies already battling high unemployment rates. Will these tools help streamline existing jobs or will they replace them?
We’ve collected the diverse stories below to help you make sense of what AI means for workers’ rights and opportunities, across the Global South and beyond.—Kim Harrisberg, South Africa correspondent, Context
Mozilla, Pocket’s parent company, was a proud supporter of the 2023 Thomson Reuters Foundation Trust Conference.
Image by XH4D / Getty Images.
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Kim Harrisberg
Kim Harrisberg is a South African journalist with Context News focusing on the impact of technology on society in Southern Africa, from the rise of surveillance tech being imported into Africa to the women tackling “sexist algorithms” that penalise them for balancing gig work with being mothers and wives. Prior to this, she worked as health reporter for South Africa’s oldest health news service, producing stories on health inequality in the country. She has her Masters in African Studies from University of Cambridge.